leadership

Managing Client Relationships

Staying on positive terms with your clients can be just as important as the quality of your products or services. Retaining customers is about more than just giving them good value on a good product — it is also about being perceived as convenient, reliable, and willing to go the extra mile. Here are a few simple tips that can help you manage customer relationships more effectively: Manage Customer...

The Growing Popularity of the Four-Day Work Week

A plethora of studies regarding employee habits and attitudes have revealed what many of us already suspected. The majority of workers report using sick days for personal needs. A majority also claim that free time is a crucial factor in aiding their productivity. And even businesses themselves could be benefiting by giving their employees an extra day of personal time. Here are a few reasons why this is the...

Is Your Company Data Safe and Secure?

Ransomware — a malicious cyber attack in which criminals hijack your personal data and threaten to publish and/or permanently delete it unless a fee is paid — is skyrocketing in popularity. In 2015, roughly 3.8 million ransomware attacks were reported globally. 2016 saw more than 638 million attacks. (In other words, an average week in 2016 saw more than triple the ransomware attacks that occurred in the entire year...

Helping Employees Become More Self-Sufficient

Helping employees thrive both professionally and personally is a great way to help your business thrive as well. In this article, we will discuss a few ways that you can encourage your employees to become more self-sufficient, thus increasing the overall productivity of your entire business.   First and foremost, it is important that you change your own mindset. We all have our strengths and weaknesses, but for many...

Five Things to Stress When Training New Employees

Effective employee training strategies are important for many reasons. They help you get a maximum return on the investment you make through your payroll, for starters. Just as importantly, training helps you remain compliant with safety regulations and industry standards. Last but not least, proper training procedures help guarantee a quality customer experience. In this article, we will cover a few of the most important aspects of effective employee...

5 Tips to Motivate Your Employees

There are many good reasons to foster motivation among your employees. Employees who are motivated will be more productive, thus bringing you a bigger ROI on your payroll, and they also tend to offer better customer service, thus representing your company in a manner that is likely to encourage customer loyalty. Here are a few tried-and-true methods of getting your employees motivated. Encourage autonomy and engagement. Employees who are...

4 Ways to Become a Better Leader

A resourceful business owner must be, in a certain sense, a jack-of-all-trades. In order to run your business intelligently and efficiently, you must understand the ins and outs of finance, marketing, leadership, and virtually any other skill that could conceivably be cultivated. For many, it is precisely the “leadership” part of that equation that seems particularly challenging. Well, here’s the good news: contrary to popular belief, leaders are made,...